Apple Century City in Los Angeles, CA Closed now

Reviews about Apple Century City

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  August 16, 2019, by Anne Beck
  It is by far, the worst Apple Store I’ve ever been to in my life. I thought the reviews were exaggerating, but the way was this store is set up, its employees cannot attend all its customers in a reasonable time. I just came in to pick up a computer I bought online and it took forever to get help. The Apple care people are helpful, it just takes forever to actually get help. I think it would be better suited if there was a station for tech help versus those who strictly are available for purchasing or picking up a product.
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  March 12, 2019, by Silver0fTheMoon
  Terrible customer service! I went to pick up an Online order and said I needed a Government ID I'm not 18 so I don't have one, neither do I have a drivers license. I asked if my mom could come in and pick it up with me and she came, they STILL had me add her as a pickup contact for my order, I asked them how to add her as a pickup contact and they didn't bother trying to help. They literally told me to call Apple Customer Service when i'm inside of an Apple store with clearly more than 10 employees on their phones doing absolutely nothing. NONE of them helped me. This is the worst Apple location I have ever been to. Don't waste your time! Terrible. Please get employees that actually care about their customers!